We are looking for an experienced project or engagement leaders to join our growing team.
Augusto’s Engagement Leaders (EL) have two focuses. The first is to deliver a refreshing and delightful experience for our clients. The second is to serve our internal project team.
For our clients, ELs do this by understanding their vision and working alongside the Technical Lead and Makers to deliver solutions that move their vision to reality.
For our internal project team, ELs serve by collaborating with the Technical Lead to provide clarity, resources, and an environment of teamwork where team members communicate well and serve each other’s needs.
As the primary client-facing members of our team, ELs develop and maintain accurate project plans, reports, and documentation to keep all stakeholders informed. If you’ve got at least two years of experience in digital (web, mobile, custom software, eCommerce) project management, and meet the criteria below, consider applying.
The ideal person wants to be involved in projects from planning to execution. They will want to be part of a growing team and have influence over our continually improving delivery leadership practice. Our candidate will also want to be paired with world-class consultants, designers, and developers.
Determine who needs to do what by when. Then communicate and facilitate.
Coordinate activities, resources, and information for successful execution of digital engagements
Facilitate the definition of project vision, goals, tasks, requirements and resource needs
Follow a defined process and engagement management approach
Maintain engagements with the accurate budget, schedule, and scope
Coordinate internal resources and third parties/vendors
Ensure resource availability and allocation
Be a passionate client advocate and drive client satisfaction
Monitor project progress and present problems to appropriate escalation points
Ensure status, decision points, risks, and successes are documented and communicated to the project team, stakeholders, sponsors and management
Facilitate identification and mitigation of risks and issues
Recognize, review and address scope change requests
Excellent client-facing and internal communication skills - written and verbal
Demonstrated interpersonal skills, conflict resolution, and negotiating skills
Superior organization, planning, and prioritization skills
An ability to assess situations, have difficult conversations and escalate problems when needed
Experience proactively providing exceptional customer service, while always managing expectations
Experience with technical projects - website, mobile, eCommerce, and custom software development.
Ability to work effectively in collaboration with diverse groups of people; including different internal & external stakeholders and vendors
An ability to perform well in a fast-paced environment
An ability to work remote and use conference and collaboration tools effectively
Demonstrated ability to consult, provide advice, facilitate discussion and resolve conflict
3 years of complex project management experience
PMI or Scrum Master training a plus
Experience managing large scale ($100K+) digital development projects in an agency or client setting
Demonstrated client and account management skills with digital projects
Relevant educational background, preferably in the fields of computer science or engineering for technical project managers
Budget management experience
Demonstrated conflict resolution and negotiation skills
Fun, collaborative, remote-friendly environment
Work remotely from anywhere in North American time zones.
Just be willing for some occasional travel for client work or getting some face time with the team.
Enjoy writing code and working with a team who is focused on delivering results and using technology to drive business outcomes
There are options for this opportunity to be a contract, contract-to-hire, or full-time position.
Augusto designs and develops custom software solutions.
We care about the business outcome as much as the technology problem.
We don't just focus on software projects. We work with our clients to create digital systems to grow and streamline our their business. Our approach helps our clients design and develop systems using a product mindset and agile practices. That process begins with aligning on the outcomes their investment must produce and then providing a strong team with a proven process to execute - that’s where you come in.