General

Project Manager (Remote)

Preferable Location: Grand Rapids   |   Contract

Job Brief

We are looking for an experienced project or engagement leaders to join our growing team. 

Augusto’s Engagement Leaders (EL) have two focuses.  The first is to deliver a refreshing and delightful experience for our clients.  The second is to serve our internal project team.

For our clients, ELs do this by understanding their vision and working alongside the Technical Lead and Makers to deliver solutions that move their vision to reality.  

For our internal project team, ELs serve by collaborating with the Technical Lead to provide clarity, resources, and an environment of teamwork where team members communicate well and serve each other’s needs.

As the primary client-facing members of our team, ELs develop and maintain accurate project plans, reports, and documentation to keep all stakeholders informed. If you’ve got at least two years of experience in digital (web, mobile, custom software, eCommerce) project management, and meet the criteria below, consider applying.

The ideal person wants to be involved in projects from planning to execution.  They will want to be part of a growing team and have influence over our continually improving delivery leadership practice.  Our candidate will also want to be paired with world-class consultants, designers, and developers.

Responsibilities

  • Determine who needs to do what by when. Then communicate and facilitate.

  • Coordinate activities, resources, and information for successful execution of digital engagements

  • Facilitate the definition of project vision, goals, tasks, requirements and resource needs

  • Follow a defined process and engagement management approach  

  • Maintain engagements with the accurate budget, schedule, and scope

  • Coordinate internal resources and third parties/vendors 

  • Ensure resource availability and allocation

  • Be a passionate client advocate and drive client satisfaction

  • Monitor project progress and present problems to appropriate escalation points

  • Ensure status, decision points, risks, and successes are documented and communicated to the project team, stakeholders, sponsors and management

  • Facilitate identification and mitigation of risks and issues

  • Recognize, review and address scope change requests

Requirements

  • Excellent client-facing and internal communication skills - written and verbal

  • Demonstrated interpersonal skills, conflict resolution, and negotiating skills

  • Superior organization, planning, and prioritization skills

  • An ability to assess situations, have difficult conversations and escalate problems when needed

  • Experience proactively providing exceptional customer service, while always managing expectations

  • Experience with technical projects - website, mobile, eCommerce, and custom software development.  

  • Ability to work effectively in collaboration with diverse groups of people; including different internal & external stakeholders and vendors

  • An ability to perform well in a fast-paced environment

  • An ability to work remote and use conference and collaboration tools effectively

  • Demonstrated ability to consult, provide advice, facilitate discussion and resolve conflict

Desired Skills and Experience

  • 3 years of complex project management experience

  • PMI or Scrum Master training a plus

  • Experience managing large scale ($100K+) digital development projects in an agency or client setting

  • Demonstrated client and account management skills with digital projects

  • Relevant educational background, preferably in the fields of computer science or engineering for technical project managers

  • Budget management experience

  • Demonstrated conflict resolution and negotiation skills

Why work with us

  • Fun, collaborative, remote-friendly environment

  • Work remotely from anywhere in North American time zones. 

  • Just be willing for some occasional travel for client work or getting some face time with the team.

  • Enjoy writing code and working with a team who is focused on delivering results and using technology to drive business outcomes


There are options for this opportunity to be a contract, contract-to-hire, or full-time position.

About Augusto Digital

Augusto designs and develops custom software solutions.

We care about the business outcome as much as the technology problem.

We don't just focus on software projects. We work with our clients to create digital systems to grow and streamline our their business. Our approach helps our clients design and develop systems using a product mindset and agile practices.  That process begins with aligning on the outcomes their investment must produce and then providing a strong team with a proven process to execute - that’s where you come in.


careers@augustodigital.com

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